Frequently Asked Questions
How do I join?
Simply input your Bitcoin wallet address and you will get a new account. Next time you come back just input the same address to log in.
How to change my Bitcoin address?
Unfortunately there is no way to change or add Bitcoin wallet addresses. Each account is tied to one address. This has been made in order to prevent any attempts to hack accounts. This also means that you do not need to submit any personal information and the website is completely safe to join.
I joined with Blockchain / Coinbase (or similar wallet) and my address has changed.
Do not worry! You will still receive your payment! All your old wallet addresses are still associated with your Blockchain/Coinbase (or similar provider) account. Read more about it here for Blockchain and Coinbase.
What countries are accepted?
We accept users from all countries!
How to start playing?
Simply click PLAY button after you join the website and the game will start.
Do I need to deposit Bitcoins?
No! In fact, we do not have a deposit system at all because this game is designed to only pay out winnings from the main prize pool which consists of our earnings from advertisements, offers and similar monetization methods. We share a part of these profits with our users and therefore they do not need to deposit anything. This is why BTC HEAT is NOT a gambling site or a casino.
How often do I win?
The algorithm which determines winners is completely random. However, it is based on the main prize pool and the bigger it is the bigger are the chances to win big sums.
Can I lose Bitcoins?
No! Your balance is always safe! You can never lose what you have already won. The only thing that can decrease in this game is your spins number.
But I saw my balance decrease.
Your Bitcoin balance never decreases. Only it's value in USD fluctuates due to global changes in the exchange rate. However, your Bitcoins number always stays the same.
How to get more spins?
The spins refill automatically every 3 hours. You need to click CLAIM SPINS button in order to get them so make sure you come back often!
How to get more spins faster?
Invite your friends through referral system (link at the bottom of the slots) and increase the automatic refill rate as well as get some instant spins! You can also complete special offers or use our online miner and get even more spins instantly.
I can't complete some of the offers on the offers page...
Some offers are only for Mobile or only for Desktop devices. Make sure you use the right device when you complete it. Use several devices to complete as many offers as possible. Also, different countries get different offers (top-tier countries usually have more offers available, so having ability to log in from such county IP would increase your choices even further).
Are there user invitation limits?
No, you can invite as many users as you want!
Are there any forbidden invitation methods?
No, you can invite them using any channel you want as long as it is ethical. Just remember that we only count real users. Therefore, hidden iframe traffic or bots will not help you much. Faking registrations using proxies, VPN or similar methods are not tolerated as well.
I invited users but did not get any spins!
Each invited needs to click CONFIRM in order to be counted. This function has been enabled to prevent bot traffic. Also, if the user has already been invited or has joined the site earlier he/she will not be counted. We only count unique users.
What is mining?
This feature allows you to mine for spins by using your CPU. Read more on our blog post.
Can I use multiple computers for one miner?
Yes, you can use unlimited amount of computers to mine for one account.
How to withdraw my winnings?
Click green WITHDRAW button at the right bottom slots game and follow the instructions. Need to reach the minimum payout threshold to get paid. You can get paid unlimited amount of times. The payments usually take a day to process.
Why do I see so many advertisements?
Ads keep us alive! The more ads you see (and click on) the higher the main prize pool becomes and the more you can win! Disabling AD-Block would increase the pool size (and your chances of winning) even more!